Big Tool Rack

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please contact us within 30 days of receipt of your purchase so that we can help you. You may click here to contact us. Items must be returned in new, unused, and resalable condition, and in original packaging. Return shipping costs will be at the customer's expense. This product is subject to a restocking fee if returned for reasons other than damage. A credit will be issued upon proof of return shipping and inspection of the item less a 20% restock fee. Original shipping costs may be waived if exchanging for another item of same or greater value. Customized orders cannot be returned due to their uniqueness.

Please visit our Automated Returns Center for more details. Thank you!